Retail optimization
Gain insights into behavior, motivations, and preferences of shoppers to influence the retail success of your brand.
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Retail assortment and layout research focuses on understanding the optimal product selection and store layout to maximize sales and enhance the shopping experience. This research helps businesses make informed decisions about which products to offer, how to organize them within the store, and how to create an appealing and efficient shopping environment that encourages customer engagement, increases sales, and improves shopper engagement.
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Price and retail collateral research focuses on studying the pricing strategies and the effectiveness of promotional materials used by retailers.
Pricing research measures the price sensitivity of your target audience, assess the competitive landscape, and identify the pricing points that maximize profitability and customer value. Retail collateral research focuses on evaluating the effectiveness of promotional materials and marketing collateral used in retail environments. Collateral research allows you to optimize your design, messaging, and placement to effectively capture customers' attention, educate them about products, and influence purchase decisions.
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Mystery shopper research places researchers in shopping scenarios, and they anonymously visit stores or interact with service providers and evaluate various aspects of the shopper experience. They observe and evaluate factors such as staff friendliness, product knowledge, service quality, store cleanliness, and adherence to company standards. The findings from mystery shopper research provide valuable insights into operational performance, identify areas for improvement, and help ensure consistent and high-quality customer experiences.
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